There's normal, the new normal and now, the next normal. COVID-19 made 2020 abnormal, but McKinsey said several trends that emerged during the pandemic will outlast it. For example, the McKinsey Global Institute estimates that more than 20% of the global workforce could work the majority of its time away from the office and be just as effective. In a recent study, McKinsey identified several trends that will shape the way we work, play and live. They include: The COVID-19 Crisi...